Help & Customer Support

App: QR Generator & Scanner • Version: 1.0.0

Need assistance or encountered an issue with QR Generator & Scanner? We are here to help. Explore our troubleshooting solutions below.

Support Channels

In-App Support: Open Settings in the QR Generator & Scanner app on your phone to submit feedback or view system diagnostics.

Operating Hours: Monday – Saturday (Standard response time within 24-48 hours)

Supported Languages: English, Hindi, Punjabi

Frequently Encountered Questions & Fixes

1. Camera scanner is showing a black screen or won't start

Ensure that Camera permission is granted:

Open your device's Settings app.
Navigate to Apps > All Apps > QR Generator.
Tap Permissions > Camera.
Select Allow only while using the app.
Re-open the app and test the scanner.

2. Wi-Fi QR code isn't auto-connecting when scanned

When creating a Wi-Fi QR code, make sure you selected the correct security protocol (WPA/WPA2 is standard for modern routers; WEP is legacy). Double check that the password matches your router password exactly (case-sensitive).

3. Can I export QR codes to print on business cards or flyers?

Yes! After customizing your code, tap Export PNG on the editor screen. The file is saved directly to your device storage in high resolution, suitable for printing, banners, and digital flyers.

4. How do I delete all scan history from my phone?

Go to the Settings tab in the app, scroll down to Storage & Export, and tap Clear All Local History. Confirm the dialog to immediately erase all database entries.

Feature Requests & Bug Reports

We are actively building improvements! If you want a new QR type, custom logo integration, or find a bug, please use the in-app feedback tool under Settings:

Provide your device model (e.g. Google Pixel 8, Samsung Galaxy S24)
Specify your Android OS Version
Include a brief description of what happened or what feature you'd like to see